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FAQs

Virtual HDFC Bank eGiftPlus Card

A personalized virtual gift card, choose from a range of designs to surprise
your loved ones with your own message and on special occasions.

1. Why should I buy the eGiftPlus Card?

The Card comes with the following benefits:

  • Instant issuance
  • Instant activation
  • Instant delivery
  • Easy access to card details & balance
  • Accepted at all major e-commerce sites
  • Personalized card

2. How the HDFC Bank eGiftPlus Card is different from the GiftPlus Card?

GiftPlus card is a physical card which you can use at over 150 million Visa outlets across the country, whereas the HDFC Bank eGiftPlus Card is a virtual card, that can be sent with a personalized message that you can use at all major e-commerce sites.

3. Who can purchase the HDFC Bank eGiftPlus Card?

HDFC Bank eGiftPlus card can be bought by HDFC Bank customers only.

4. Do I need to have an HDFC Bank account to purchase the HDFC Bank eGiftPlus Card?

No, it is not necessary to have a HDFC Bank account to purchase this.
You can purchase the card using HDFC Bank Credit Card.

5. What documents should I submit when I purchase an HDFC Bank eGiftPlus Card?

There is no need for any documents to be submitted for HDFC Bank Account holders.

6. Can I load the HDFC Bank eGiftPlus Card by making payments in Cash?

No, the HDFC Bank eGiftPlus Card can be only purchased by making payment through NetBanking or via your Debit/Credit Card.

7. How soon can I get an eGiftPlus Card?

The gift card will be emailed to the giftee/ beneficiary immediately. We also have a feature, wherein can you send the gift card at a scheduled date – automatically.

8. Whom should I contact if my Card is lost or stolen?

You can contact the below mentioned Customer Care number 18602665757 or email: eGiftpluscard@hdfcgiftcard.com

9. Can I change the ATM PIN?

There is no ATM PIN applicable for the HDFC Bank eGiftPlus Card. There is IPIN, which is used for payment at major e-commerce sites.

10. What is the VBV Password?

VBV password is a secure code password, which will be used for authenticating any transaction through HDFC Bank eGiftPlus Card. Your HDFC Bank eGiftPlus Card IPIN will be your VBV Password.

11. What is the maximum amount I can load on the HDFC Bank eGiftPlus Card?

INR 10,000.

12. Are there any transactions for which I cannot use the Card?

HDFC Bank eGiftPlus Card can only be used on e-commerce websites.
This Card will not be usable on websites which are restricted by the Govt. of India.